NOTICE:  Unusually high patient volume may require us to stop accepting walk-ins prior to our closing time.  This enables us to ensure that all patients already checked in and waiting can be seen.
We thank you for your understanding during this unprecedented health crisis.

COVID-19 Testing FAQs

Many of our patients have questions about COVID-19 and the testing process. This Frequently Asked Questions page will answer the more common questions about testing. 

How much does it cost?

All testing is covered under the Cares Act and there is no out of pocket expense to you, if you have insurance coverage.

Do I need an appointment?

No appointment is required.  To get a test, simply come into one of our offices and be sure to sign in.

 Lakewood Urgent Care
11716 Detroit Road
akewood, OH 44107                                               


North Olmsted Urgent Care
25757 Lorain Road
North Olmsted, OH 44070

It is best to come as early in the day as you can.  We do cut off sign-ins to be sure we can accommodate everyone who has come in.  Cut off time depends upon the volume of patients that come in.  For your convenience, if there is a long wait, you can go home and we will call you when we are ready to see you.

What time do you cut off sign-ins?

Sign-ins are cut off based on the volume of patients that have come in for testing on a particular day.  Some days, the cut-off is shortly after we open.  Other days, it is not until late afternoon.  To be sure you are seen, it is advisable to come as early in the day as you can.

What type(s) of tests do you offer?
  • CareStart COVID-19 Antigen Test – Rapid Results
  • PCR COVID-19 test
  • FaStep – dual antibody test – Rapid Results

The Antigen and PCR tests detect if you’re positive or negative for COVID-19 AT TIME  OF TEST ONLY.

Antibody tests detect the presents of antibodies, which are produced 1-3 weeks after the first symptoms appear.

Are the tests accurate?
  • PCR COVID-19 Test:  99% accurate

  • CareStart COVID-19 Antigen Test:  88.4% – 100% accurate

  • FaStep Antibody Test – 99%

How long does it take to get the results?

Antigen Tests and Antibody Tests are both Rapid Results. You will know the results within 10 minutes.

PCR Covid-19 tests are sent to a lab for evaluation. We will call you with the results in 2-3 business days.

What do I need to bring?
  • Identification 
  • Insurance Card(s)
  • Wear a mask
What is the difference between COVID-19 test and antibody test?

The COVID-19 test shows you whether or not you are actively infected with the COVID-19 virus.

The antibody test detects IgM antibodies, which indicate recent infection, and IgG antibodies, which gradually appear and increase in the late stage of infection.  The body takes 1-3 weeks after symptoms occur to begin producing antibodies.

Can I get both a COVID-19 test and an antibody test?

Yes, you can.

However, if you take a COVID-19 test and are positive for the virus, then you will not want the antibody test until you are no longer actively infected with the virus.

If your COVID-19 test is negative and you want to know whether or not you have antibodies, then you may wish to take the antibody test.

What happens when I get a COVID-19 test?

The COVID-19 test is a nasal swab.  A long swab (like a Q-tip) is inserted into your nostril. 

If you are taking the rapid test, the swab is swirled in an extraction vial and the resulting solution is put on an applicator, which reveals the results in 10 min or less.

If you are taking the PCR  test, the swab is sent to a lab for evaluation and we will contact you with the results in 2-3 business days.

What happens when I get an antibody test?

Your finger will be pricked and a drop of blood applied to an applicator.  You will have results within 10 minutes.  Results will reveal if your antibodies are recent, or if they are more long term.

Personal Injury

Visit either of our Urgent Care Centers in Lakewood or North Olmsted for your COVID-19 Testing